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Frequently Asked Questions

 
How long have you guys been around?
Are these tapes LEGAL?
Why are certain titles not available in certain states?
How are they packaged?
How do you get my purchases to me? Can you expedite my order?
My tape got smashed in the mail. My VCR ate it. Can I get a replacement?
How do you carry out the actual videotaping without getting caught?
Will my name and address be sold to countless mail lists?
Are these titles available on DVD?
I paid with a check last week. Why haven't I received my tapes yet?
Can you please add me to your mailing list?
What happens if one of the Marines shown in your tapes finds out?
I have some original hidden-cam footage. Wanna buy it?
Can I drop by 1286 University Avenue and buy some of your products in person?
I know of another company selling copies of your tapes. What should I do?
I have a problem, a question, or a constructive comment. How do I contact you?

Privacy Policy

Billing Information

2257 Compliance

Contact Us

How long have you guys been around?

Angry Young Man and its parent company (PATF) have been in business since 1998. We have sold tens of thousands of our tapes to thousands of satisifed guys - and a few ladies, too.
 

Are these tapes LEGAL?

The Angry Young Man video titles are totally legal to own and to view in the privacy of your own home.
 

Why are certain titles not available in certain states?

United States Postal Regulations prohibit our sending videotapes depicting certain "activities" to certain states. If you live in FL, TN or KY and you've been notified that we cannot process your order, ask your old Army buddy in Illinois if he will accept your package for you and then forward it your way.
 

How are they packaged?

Each videocassette is placed in a protective vinyl VHS tape box and then mailed to you in standard Priority Mail packaging. All of our DVD titles are labled with a four-color sleeve, inserted into a standard Amaray box and shrink-wrapped before being mailed in a padded Priority Mail envelope. (Federal Express is available for an additional charge.) There is no indication on the outside of the box as to what's contained within. Our preprinted return address labels have the initials "AYM" as the first line in our address.
 

How do you get my purchases to me? Can you expedite my order?

We like Priority Mail. It's inexpensive, can be tracked, and the United States Post Office is good enough to provide us with free boxes and envelopes. However, if you use a credit card to place your order, you may request that we use Federal Express to send your package. A seperate charge will appear on your VISA or MasterCard.
 

My tape got smashed in the mail. My VCR ate it. Can I get a replacement?

Of course. Just drop your damaged tape into a box, slap $1.85 in stamps on it and mail it back to us with a short note. We'll be pleased to send you a replacement tape at no charge. The request for replacement needs to happen within 60 days of your purchase.
 

How do you carry out the actual videotaping without getting caught?

Very, VERY carefully.
 

Will my name and address be sold to countless mail lists?

Never. Although we purchase gay mail lists from anyone who's got one to sell, we will NEVER share your name with any other company. We promise on a stack-o-bibles.
 

Are these titles available on DVD?

Yes they are. Most titles are available on DVD. They can be ordered by clicking the DVD order button at the top of each of their respective pages. The prices are the same as their VHS counterparts. More titles will be released every few months.
 

I paid with a check last week. Why haven't I received my tapes yet?

Personal checks require a wait period of 15-18 working days before the tapes can be mailed out, in the event that a check is written on a closed account or on an account containing insufficient funds. Please keep in mind that even though you have access to your personal bank statements, we do not. Therefore, we are unaware of the time of clearance of a personal check. We only find out about the rubber checks - and that news takes 15 working days to reach us.
 

Can you please add me to your mailing list?

Sure - if you're not ready to make a purchase yet, just write us, asking us to add your name. Sign your note, and please include $5.00 to cover the initial costs.
 

What happens if one of the Marines shown in your tapes finds out?

That happened, once. He was more curious then mad. He offered to sell us tapes of him with his cousin. We politely declined.
 

I have some original hidden-cam footage. Wanna buy it?

Sure - although statistically, transactions like this rarely work out. You'll need to mail us the original tapes for review, trusting that we won't incorporate them into our product line without imbursing you. If we like your work, though, we shell out big bucks for an hour of usable footage. Email us for details.
 

Can I drop by 1286 University Avenue and buy some of your products in person?

If you do that, you will totally confuse the nice Korean family that runs our mail service. Please don't. We can tell that they already think that we're up to no good. Our warehouse isn't located anywhere near University Avenue anyway.
 

I know of another company selling copies of your tapes. What should I do?

By all means, TELL US. It's vigilant customers like yourself who keep us informed of would-be copyright infringers all over the globe. If we use the information you provide to win a judgement or a settlement, we'll share it with you.
 


I have a problem, a question, or a constructive comment. How do I contact you?

For Streaming Video Issues:



For DVD/VHS Order Issues


By Telephone: (858) 689-9863
By FAX at: (858) 689-9177

By U.S. Mail:
Angry Young MAN
1286 University Avenue PMB 531
San Diego, CA 92103

THANKS!

 

 
AYM Privacy Policy

In order to provide services, AYM (AngryYoungMan.com) must collect, and use certain information about you. This policy explains what we collect, and how you can contact AYM in order to ensure the accuracy of the data we collect and use. The data that AYM collects is as follows:

Information that you provide to us

AYM receives and stores all information that you enter on our sign-up pages. This includes:

Your e-mail address, credit card type, credit card number, expiration date, first name, last name, address, city, state, zip, country, your username and password, and your agreement to be bound by AYM's terms and conditions.


Information that we automatically receive

AYM receives and stores certain information whenever you download web pages, or send us e-mail or forms. For example:

1. We identify the numerical IP address assigned to your computer by your Internet Service Provider.


Cookies

AngryYoungMan.com uses cookies for the following purposes:

To automatically look up user-information when making purchases.
To access your customer information when you log-in so that we can provide you with customized content.
To keep track of website preferences you specify.
To estimate and report our total audience size and traffic.
To conduct research to improve our content and services.


Protection of your privacy

AYM will not release or disclose any customer data unless its release is appropriate to comply with the law or enforce our Agreement.

It is your obligation to provide AYM with accurate and up-to-date information, and failure to provide us with such information could void any Agreement between you and AYM. AYM's employees have access to your information on a need-to-know basis. AYM will not sell your information to an independent third party for any reason.

In addition, AYM, as part of the credit card processing system, must provide limited information to the services that connect it to the companies that perform the banking functions. The credit card associations have strict privacy rules that these companies must adhere to in order to be authorized to receive and process credit card transactions. AYM will never knowingly provide your information credit card information outside of this system.

AYM employs the latest and best techniques available for protecting its systems from intrusion by unauthorized individuals, and is constantly upgrading its security as better methods become available. All information is stored behind firewalls and other sophisticated security systems. In addition, our data center utilizes state-of-the-art physical security measures to prevent unauthorized access to the facility.

AYM does not request, or knowingly collect identifiable information from children under the age of 18. AYM does not knowingly use or share personal information from users under the age of 18 with third parties. AYM does not offer children any promotions involving games, prizes, or any other activity that would induce a child to divulge personal information.

This Privacy Policy was posted in May 2003. AYM reserves the right to change, modify or amend this policy at any time. AYM takes privacy matters very seriously, and intends to stay at the forefront of privacy policy and protection matters. We will occasionally update our privacy policy and we will post those updates on this page. You are responsible for revisiting this page to review our privacy policy updates.

Questions regarding the information AYM has stored about you should be in writing, and addressed to:

Angry Young MAN

1286 University Avenue PMB 531
San Diego, CA 92103

Policy release date: May 2003
Policy Version: 1.0
 
18 U.S.C. 2257 Compliance Statement

All models that appear in any visual depiction contained on this website (angryyoungman.biz and angryyoungman.com) were eighteen years of age or older at the time said depictions were created. Proof of age documentation required pursuant to 18 U.S.C. 2257, 18 U.S.C. 2256 and 28 CFR 75 is maintained by the custodian of records as follows:

 
1286 University Avenue  #400
San Diego, CA  92103
Keeper of Records:  J. Janzen





Contact Us
 

For help with
DVD and VHS sales ONLY:

phone: (858) 689-9863
fax: (858) 689-9352


Technical Support for
STREAMING VIDEO CONTENT:


Technical Support for
IMAGE GALLERIES:


General questions:


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